Bank by phone with
Credit Union Connection

TwinStar’s Credit Union Connection phone banking offers you the ability to use your voice and a dial pad in an interactive banking experience. You can interact with the virtual voice assistant and get access to an expanded array of knowledge content, not just your balances and transactions, and have a fully self-service experience. 

Enjoy free 24-hour access to any of your TwinStar Credit Union accounts over the phone with Credit Union Connection phone banking.
Just dial Toll-free: 1-800-782-8228 to get started. 

What can you do with Credit Union Connection phone banking? 

• Verify up-to-date savings, checking, and loan balances. 
• Transfer funds between checking, savings, and loans 
• Get information on membership, accounts, payments, and loans 
• Get general info on hours, locations, and more. 
• Dialpad accessibility to account functions 
• Manage your phone banking PIN  

Getting started with phone banking   

To access account functions as a first-time user, you will be asked to register your account and create a phone banking PIN. For ID verification purposes we will also ask you for your member number, zip code, and last four digits of your social security number. Please do not be alarmed – this authentication will only happen once and is an important step to make sure that it’s really you calling to manage your account.