Helpful tax season information

During tax season, one of the biggest questions we’re asked is regarding our Direct Deposit Account Number. This number is required for the IRS to direct deposit your refund, and must be entered properly or it could result in further delays.

Your Direct Deposit Account Number is typically nine digits and is comprised of three separate numbers: your Member Account Number, your Share ID and a single number that is referred to as your Check Digit.

It will look similar to this: 123456009

Where to find Account Number Information

Finding your account number in online banking

1. Log in to online banking.
2. Starting at the initial home screen, select the account you would like your direct deposit to go to. It may be a checking or savings.
3. The transactions page loads for that account.
4. On the right, the account name displays.
5. Click Account Details. 
6. The full 9 digit MICR number and routing number are displayed. Use Check MICR for your direct deposit account number.

Finding your account number in mobile banking

1. Log in to mobile banking.
2. From the Feed locate Recently Used Accounts.
3. Click on View All Accounts.
4. All accounts are displayed. Click on the desired account.
5. At the top right, click Tools.
6. Click Information & Details.
7. The full 9 digit MICR number and routing number are displayed. Use Check MICR for your direct deposit account number.

Finding your full checking account number on the bottom of your TwinStar check

There are three sets of numbers across the bottom of your TwinStar check. The first set of numbers is TwinStar’s routing number (325181015), the second set of numbers is your full checking account number, and the third set of numbers will match the check number that is located in the top right hand corner of your check. When setting up your ACH or direct deposit you will need:

1. TwinStar’s routing number (325181015). The first set of numbers on the bottom of the check.
2. Your full checking account number. The second set of numbers on the bottom of the check.

Useful IRS links:

• The IRS has created a tool called “Where’s my Refund” that will enable you to track the status of your refund. TwinStar is unable to track your refund status or to provide IRS support. The tool is located at: www.irs.gov/refunds
• Tax Season Refund Frequently Asked Questions
• Steps for Tax Filing Season